FAQs

Jewlery FAQs

Will the item I receive be the exact same as the picture?

Most of the products available are made to order and customizable with many different options. Due to the nature of my business I cannot gurantee that the pictured item will match exactly to what you will receive. I will do my best. There may be a slight variation in color, or style. If you have any questions or concerns please contact me using the Contact Form or email me at dejamagick.com.

 

Is polymer clay jewelry fragile?

Polymer clay is actually a form of plastic, and turns to PVC once baked. When properly baked and cured, it should be very strong! Of course, I always recommend handling your clay jewelry with care and storing it in a safe place. For more intricate pieces, I do recommend a little bit extra care as the clay is thinner in some parts.

What materials do you use in your jewelry?

Earrings

  • plated or enamel-coated copper wire
  • polymer clay

Necklaces

  • polymer clay
  • natural stones
  • glass gems
  • leather cord
  • metal beads

Rings

  • plated or enamel-coated copper wire
  • natural stones

Shipping Policy

Finished Pieces

When will my order be shipped?

Your items will ship within 2-3 business days from the day the order is placed. This is the time it will take me to process and get it your order to the post office. Processing time does not include shipping times.

When will my order arrive?

I use USPS First class for my shipping. If you need expedited shipping please contact me before you place your order, so that proper arrangements can be made.

Custom Orders

When will my order be shipped?

I will have your custom items made within 2-3 business days for simpler pieces 3-5 for more complicated pieces. This will include the time it takes to process your order and get it shipped out. This does not include the time it takes for your order to arrive.

I use USPS First class for my shipping. If you need expedited shipping please contact me before you place your order, so that proper arrangements can be made.